Custom Orders
Custom orders are orders that do not have current products available on the website. They can include apparel, gifts, accessories, etc.
If you need to place a custom order, please send the following details to info@kreativeoriginals.co (.co not .com):
1. Order details including any images, descriptions, or other identifying information
2. If ordering apparel, sizes and color needed.
3. For personalized items such as names or monograms, please include the correct spelling and the order of the monogram initials. Typically, monogram initials are fLm (first, Last, middle).
4. Once the details are provided, we will work on communicating the needs for the order and create a listing on the website that allows you purchase your item.
5. No work will begin on custom items until they are fully paid.
6. Turn around time for orders is up to ten (10) business days. If your order is needed in less than seven (7) days, it will be considered a rush order and will incur a rush fee that will be determined by the items that are ordered.
7. Once payment is made, any mockups needed will be supplied via email.